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A workspace is a shared environment where you and your team can collaborate on Paige projects. Instead of each person working in isolation on their own account, a workspace gives everyone on your team a common home — with role-based access so you control who can do what.

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Personal and workspace projects

Every project you make starts in Personal — yours alone. Moving one into a workspace is a deliberate act, which is why the project switcher at the top of the screen groups projects by where they live: Personal first, then a section for each workspace you belong to, with your role in that workspace shown next to its name.
A workspace only appears in that dropdown once it has a project in it. A brand-new, empty workspace is invisible there — which is why Paige offers to add a project as soon as you’ve made one.

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Create a workspace

1

Open the project switcher

Click the project name at the top of the screen to open the dropdown.
2

Click Create Workspace

It’s at the bottom, below New Project. Fill in your business name, website, and address — all three are required.
3

Add a project

A new workspace has nothing in it, so Paige asks you to add one. Either Create a new project fresh, or move one of your existing personal projects across.
You’re the owner of any workspace you create.

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Managing a workspace

Workspace management lives inside the projects themselves: open any project that belongs to the workspace and go to Settings → Workspace.
That section only exists on workspace projects. If you’re looking at a personal project, there’s no Workspace tab — nothing’s broken, there’s just no workspace to manage.
That’s where you rename the workspace, manage members and their permissions, send invitations, move a personal project in, transfer ownership, leave, or delete the whole thing.

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Invite team members

1

Open Settings → Workspace

From any project in the workspace, find the Invite Member card.
2

Send an invitation

Enter their email address. If you’re the owner you can also choose whether they join as a Member or an Admin; admins can only invite members.
3

Wait for them to accept

They get an email with a link to join. It expires after 7 days, and you can cancel it from the Pending Invitations list before then.
A workspace holds five members, including you. The Members card shows where you are — “Members (3/5)”.

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How invitees land in your workspace

When someone accepts an invitation:
  • If the invitee already has a Paige account, the workspace shows up the next time they log in.
  • If the invitee is new, the invitation link signs them up and verifies their email. After verification they’re routed directly into your workspace with access to the projects you’ve shared — no separate personal project is created.
  • If their invitation link has expired but the invite itself is still pending, Paige holds them on the verification step and reuses the pending invite so they still end up in the right workspace.

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Member roles

Roles define what each member can see and do within a workspace.
The owner has full control over the workspace — managing members, updating settings, transferring projects, and deleting the workspace. Each workspace has exactly one owner. The owner can transfer ownership to another member.
Admins can invite and remove members, manage projects within the workspace, and update workspace settings. They cannot delete the workspace or transfer ownership.
Members have access to the projects shared within the workspace. Their specific abilities within a project depend on the permissions assigned to them. Members cannot manage other members or change workspace settings.
Use the admin role for trusted collaborators who need to manage the team, and the member role for contributors who should only work on projects.

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What each member can see

Roles decide who can manage the workspace. What someone can do inside a project is separate, and set per person from the switches on their row in the Members card. Ten switches, each one a part of Paige:
A new member doesn’t get everything. Broadcasts, Settings, and Tools are off until you turn them on. That’s deliberate — Tools holds your database and your API keys, and Broadcasts can message thousands of customers. Someone joining to help write bot replies doesn’t need either on their first day.
Turning Code off also turns Deploy off — deploying code you can’t see isn’t a sensible combination. Only owners and admins see these switches, and never on their own row or the owner’s.

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Connecting AI agents to a workspace project

Connecting an AI agent to a workspace project — and managing the agents already connected — is restricted to owners and admins, regardless of the switches above.
This changed. Any member of the workspace used to be able to connect an agent to a workspace project. It now requires owner or admin. An agent can be granted permission to edit code, deploy, or send broadcasts, so connecting one to a shared project is left to the people who run the workspace. If you’re a member and you need an agent connected, ask an owner or admin.
The same rule covers the Connected agents card: on a workspace project, only owners and admins can see which agents are connected or disconnect them. See Connect an AI agent.

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Transfer a project into a workspace

If a project is sitting in Personal and you want the team on it, move it across from Settings → Workspace on any project already in that workspace. Find the Transfer Project card and pick the project.
Transferring cannot be undone, and every workspace member gets access to the project immediately — including its secrets, if their Tools switch is on. Check who’s in the workspace before moving a project that holds live credentials.

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Managing members

Update member roles

Owners can change a member’s role from the Members card. Only a transfer of ownership can make someone an owner.

Remove a member

Click Remove on their row. They lose access to every project in the workspace immediately, and can be re-invited later.

Transfer ownership

Owners can hand ownership to another member. You become an admin, and billing moves with it — the new owner sets up their own payment details from scratch.

Leave a workspace

Anyone but the owner can leave. If you’re the owner, transfer ownership first — Paige won’t let you leave a workspace with no one in charge.
Deleting a workspace deletes its projects. Not just the sharing — the projects themselves, along with member access and any pending invitations, permanently. If you want out of a workspace but want to keep a project, move it back to Personal first.
If you are the owner and want to leave a workspace, you must transfer ownership to another member first.